Short note on ATM usability
on December 4, 2008Germany: You need to take the card, after that the machine will give you the money
China: Take your money and then tell the machine to give you the card
Because I’m German I might like the German concept better, but it both makes sense. If you loose your card in Germany you have to go trough a lot of bureaucracy in order to get the card back, so please make sure you have your card. In China you will get a new card within minutes (Yes of cause I forgot my card and had to test the prosedure) so better make sure you have your huge bundle of – hopefully not fake – 100 RMB notes with you.
Bottom line is: Yes, there is some sort of best practice, which can be really helpful but for your own unique case common sense and testing might work a lot better. China might sometimes be like Germany but you are better off to test…






