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The first priority of a form: It needs to work!

Tine    August 18th, 2008
   Tine
   Published in Design, Social Media, Usability  |  No Comments

I tried to sign up for Linkarena a German social bookmarking site and encountered the following problems. In fact 2 of 4 fields came up with very creative error messages:

1. User name: green -> not taken. great.

2. Email address: “steiss@gmail.com is not a valid email address…”
WHAT??? I’m using it for years now and I have no clue what your tool dislikes about my email address.

3. Password: It’s secure. great.

4. Repeat your Password: “It’s not a valid email address”
Why am I not surprised?

Dear Linkarena,
I really like your form. It’s easy, short, plain. A great form when you look at it. I like the functionalities, like checking if the User name is still available and so on. This might not happen all the time, but still it seems to happen. So please make my life easier and your form more effective by making it work.

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