Viscape, Social Media and me
September 10th, 2008
Tine
Published in
Social Media | 4 Comments
I can’t remember when and why it started, but one day Viscape was following me on Twitter. I followed back. Every now and then a message popped up and added some more information to the rough idea the Twitter Bio had given me before. Being familiar with the name, Viscape passed my selective attention filter and I saw them on Facebook, Blog articles, their comments here and there. After a while Viscape had my sympathy even though at that moment I’ve spent about 11seconds on their site.
But finally our big day came. I saw on Twitter that there was a “be a travel writer” contest going on. It took a couple of reminders to look at the Blog entry itself and as I realized that I really need to hurry to participate, they got me and I signed up. Which led to my first real encounter with the site itself.
I didn’t find anything. I thought I could set up a destination and write a review but I think I was wrong. Actually I’m still struggling with the site and I really pray for some “Tine usability” improvements BUT I still like them. Normally I would have left after a couple of Clicks but Viscape managed to get my sympathy before knowing them and like you tread a friend with more patience I tread Viscape with more patience.
Here we see how Social Media developed a great relationship even before we knew each other. I think thats a power that the average Marketing person like myself gets tears in their eyes. On the other hand it’s as easy as that.
Dear Viscape I hope our relationship will bloom (winning the contest would not hurt too, here’s my Paris review: http://viscape.com/destinations/77/paris_france My name is Reisesteiss and I don’t have a profile picture - yet)
The picture btw was taken where I used to play as a child. That would have been a nice review I guess.
Update: I left a comment on the blog about my problems with the site and shortly after I recieved a private mail from the community manager Dorothy Carlow (from her Yahoo email address) that they are still in Beta but really appreciate suggestions … Great! Now I’ll become an official fan of Viscape on Facebook.
Update2: I also got a Welcome E-Mail inviting me to add the community manager Dorothy as a friend. AND look at the comments!!! Good luck to you Viscape. Dorothy rocks!
September 10th, 2008 at 7:26 pm (#)
Dear Tine,
Thank you for your kind words about Viscape. As you know, we are still in BETA and working diligently to make improvements based on user feedback.
As community manager, I take all suggestions very seriously and appreciate your patience as we work through search issues.
I looking forward to reading your Paris review! Remember, the more reviews you write the more chances you have of winning our coveted Be a Travel Writer contest!
Smiles,
Dorothy
September 18th, 2008 at 10:47 pm (#)
Social media does provide an excellent way to get to know people who may be interested in your business, before or after it is up and running. I had already had a nice size network on Myspace for years, and when I started my blog, they were the first ones to come and support it, because many of my friends on there are the deep thinking, artsy types. Web 2.0 is definitely the new way to market.
Great photo too! I’d love to stay in a place like that.
September 25th, 2008 at 2:13 pm (#)
Hi Tine,
I’m a content manager at Viscape and wanted to echo Dorothy’s sentiment. We really appreciate your kind words and are happy to have connected with you. And like Dorothy said, we really value your feedback as we work out the kinks to improve your user experience on the site.
I just read your Paris review and loved it — definitely made me crave some of the Paris crepes! I hope you’ll consider submitting some more reviews (and increase your chances of winning a trip to Belize or Key West).
Cheers,
Laura
September 28th, 2008 at 10:03 am (#)
来看看？？